Last updated: May 2026
1. Data controller AlvaStay Haaltert — Windmolenstraat 58, 9450 Haaltert, Belgium — info@stay.alvanes.com
2. Data collected When making a reservation or contacting us via our website, we collect: first name, last name, email address, phone number, stay dates, and payment data (processed by Stripe and not stored on our end).
3. Purpose This data is used solely to: confirm and manage your reservation, contact you before, during and after your stay, and comply with our legal obligations.
4. Retention Your data is retained for 3 years after your stay, in accordance with Belgian legislation.
5. Data sharing Your data is never sold or shared with third parties for commercial purposes. It may be shared only with Stripe (payment processing) and legal authorities if required by law.
6. Your rights (GDPR) You have the following rights: access, rectification, deletion, objection and portability of your data. To exercise these rights, contact: info@stay.alvanes.com
7. Cookies This website uses essential technical cookies required for the site to function. No advertising cookies are used.
8. Contact For any questions regarding your personal data: info@stay.alvanes.com